We all get computer problems from time to time. It is just the nature of the beast. Some of them are real complicated and even hardware related, others are not so complicated software problems. Just like when you go to the doctor with health symptoms, sometimes you just have to use trial and error to try and take care of what’s going on.
A lot of times your computer will give you hints of where to look for whatever is going on. One example is when you keep getting a message that your Wireless Adapter is having driver or hardware problems. Hopefully it is a driver issue that you can fix and not an actual hardware problem. There are a few things you can do to see.
Attempting To Fix A Driver Problem In Windows
Sometimes things just go wonky. As a human the first question a lot of times is Why. The truth is that sometimes there are so many different reasons why something may go wrong there may never be an exact answer. Rather than focusing time on the why it’s a lot better just to go ahead and work on fixing the problem and just accepting that there was a problem.
One of the most difficult things is figuring out if a problem in Windows is a hardware problem or a software problem. Computer repair isn’t what it was back in the 80’s. Instead of using Logic Probes and Oscilloscopes to track down the exact chip causing the problem it is a lot more trial and error and pull and replace any more. Everything is more or less disposable than they used to be.
Whenever troubleshooting a problem like the message saying your wireless adapter is experiencing driver or hardware problems the key is to start with the easiest and most inexpensive first. To that end the easiest and most inexpensive step is to replace the driver in windows.
Starting At The Beginning And Working Forward
So the quickest and easiest is to just replace the driver in Windows. If your computer is Windows 7 or before click on the start button and place your mouse over the Computer option on the right side of the menu. Right click the mouse and select Properties from the context menu that appears. This will take you to the System Properties.
Once in the System Properties area you will see an option in the left column menu that says “Device Manager”. This is where we want to be and lists out all of the different drivers for the devices your computer uses. One of these devices of course is the Wireless Adapter. Before deleting the driver though we need to make sure that we have a driver to replace it with. The best way to make sure that you have the best driver is to go to the website of your computer’s manufacture. If the computer is an ASUS for example you would go to the ASUS website and go to the support section that allows you to download the Drivers and Software. You will need to look up the drivers and software for your exact brand and model of computer.
Once you have downloaded the latest driver for your exact model of computer and version of Windows and unzipped it to a directory where you can find it then it is now time to actually uninstall the driver. Go to the Device Manager as shown above and double click on your Wireless Adapter or the device that is giving the issue. Double clicking the driver will bring up the properties of the driver. You will see a Driver tab. Click it and you will see the option to uninstall the driver.
Once you click the Uninstall Driver option you will be presented with a windows to confirm. In this window you will also see a checkbox that says delete the driver software for this device. This is telling Windows to completely remove the driver and the actual software for the driver from Windows.
BEWARE!: Completely removing the software for the device means that Windows will not be able to use this software to reinstall the device automatically. If you have not downloaded the driver from the website and the only way you have to connect to the Internet is wireless you will have no way to get new driver software.
Now that you have completely removed the driver software you need to restart your computer. Once your computer restarts it will attempt to automatically install the device you just deleted. It is possible that Windows will be able to install the device automatically. It may fail to install the device. No matter which happens you need to use the driver software that you downloaded from the manufactures website to make sure you have the latest and greatest driver.
You do this by going back to the Device Manager as above and selecting Update Driver from the device properties>Driver area. When the update driver window appears select the Browse my computer for driver software and point to the where you unzipped the driver that you downloaded from the manufacture. Once the process is complete and the new driver is installed restart your computer and see if you continue getting the same error.
Hopefully this has provided the fix for the wireless adapter message you have been receiving. This same process works for other devices as well. These types of problems can be caused by many things. I would recommend to do a full virus and malware cleaning of your computer. Corruption is the reason this likely happened. It is also a good time to think about the age of your surge protector. If it is over 6 to 12 months old you should replace the surge protector with a new one. If you need help or would rather have someone else do this process for you just contact a PC Helper.
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