Today it’s almost a forgone conclusion that when someone complains about their computer being so slow they are suffering from malware. Reality is that with today’s Internet being what it is that over 85% of the time malware is the main reason that a computer is running slow. Unfortunately a lot of computer technicians become tunnel visioned on malware and viruses and forget about the other reasons computers may start acting wonky.
There are a great number of reasons that a computer will start running slowly. Some of these reasons are related to malware and the damage to Windows it may cause. But random power spikes, failing computer computer hardware may also be a main cause to the same type of Windows corruption, even when malware is found.
Focusing On The Wrong Problem Can Cost You Time and Money
Focusing on the wrong computer problems can cost you time and money. Even though there are hardware problems doesn’t mean malware isn’t present and just because there is malware doesn’t mean that other problems don’t exist. This can cause a computer to appear fixed when it isn’t.
With the practice of computer repair companies using the fast and easiest methods of repairing computers it can also cause you to lose files and have to start from scratch due to an unneeded factory reset of your computer. Companies like HP, Dell, and Best Buy will attempt a few repairs and if they don’t work they blame it on viruses and inform you to back up your files so they can walk you through reinstalling Windows. Once Windows is reinstalled it is then up to you to install all of the programs that you use and install and setup any printers or other devices you have attached to your computer.
Some Examples of Unusual Problems That Acted Like Normal Ones
In one instance I was called because after HP Support told these people to find a local computer person to help them back up their files and information so they could do a factory reset to their computer. After an hour and a half the support tech had decided that it was the only way to fix the computer. Once I received the computer I ran the normal checks as I always do and found that the problems they were having was due to a failing hard drive. Had I let them go through with the Factory Reset this person would have lost all of the installed software some of which they no longer had the disks or registration information. A hard drive imaging and replacement made it so they kept Windows and all of their programs the way they were and got rid of the problem.
In another computer call the person had a computer that randomly came on but often wouldn’t. Naturally the other computer tech they had contacted told them they needed a new power supply but it turns out that the plug that attaches to the motherboard had come lose so it was only partially powering the computer. Sometimes the computer wasn’t getting enough power and other times it was. Plugging the power supply into the motherboard completely solved the problem completely.
In a remote service call a computer was running extremely slow. During the process the computer was cleaned of all malware and viruses. There were a few but nothing that should have been causing the slowness to be honest. After the Windows repair the computer ran a little bit faster but was still not running as it should. It turned out that the printer driver was causing issues with Windows. Once it was completely removed and reinstalled the computer was running great.
What This All Means To You
In those examples there is actually a point that means a lot to you. If a computer tech has tunnel vision then simple things are missed. These simple things can turn into hundreds of dollars and a lot of hours of work for you. The hard drive not being plugged in to the motherboard all of the way could have resulted in an unneeded power supply replacement for example.
Incomplete computer repairs with companies like Best Buy can also mean hundreds of extra dollars in needless follow up repairs. Not to mention all of the time involved trying to get your Windows set back up after a needless reformat or factory reset. To put it simply, focusing on one problem can cost you a lot of time and money, things aren’t always just what they appear to be.
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